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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250122T003000Z
DTEND:20250122T020000Z
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SUMMARY:Customer Relationship Management for the Small Business
DESCRIPTION:Customer Relationship Management (CRM) has become an essential tool for small businesses aiming to improve customer interactions\, streamline operations\, and enhance decision-making processes. \n\n \n\n This presentation provides practical information on how a small business can leverage CRM to improve customer service\, increase sales\, and drive customer loyalty. \n\n \n\nAttendees at this presentation will be provided with:\n\n \n\n	An Overview of The Customer Relationship Management Process\n	Case Studies and Examples of Small Business CRM\n\nA Look at Software Alternatives for Small Business CRM\n\n\n	\n		\n			Meet your presenter:\n		\n	\n\n\n \n \n\n\n	\n		\n			 \n\n			Bob Starinsky is a seasoned business professional with over 40 years of wide-ranging experience in the banking\, manufacturing and consulting fields. In addition\, he is a twice-published author and a former business educator. \n\n			 \n\n			Bob is an Accredited Small Business Consultant (ASBC) and currently works with small\n\n			businesses in the Chicago metropolitan area.
X-ALT-DESC;FMTTYPE=text/html:<span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">Customer Relationship Management (CRM) has become an essential tool for small businesses aiming to improve customer interactions\, streamline operations\, and enhance decision-making processes. </span></span></span><br />\n&nbsp\;<br />\n&#65279\;<span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">This presentation provides practical information on how a small business can leverage CRM to improve customer service\, increase sales\, and drive customer loyalty. </span></span></span><br />\n&nbsp\;<br />\n<span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">Attendees at this presentation will be provided with:</span></span></span><br />\n&nbsp\;\n<ul>\n	<li><span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">An Overview of The Customer Relationship Management Process</span></span></span></li>\n	<li><span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">Case Studies and Examples of Small Business CRM</span></span></span></li>\n</ul>\n<span style="color:#282829\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:14.5pt\;">A Look at Software Alternatives for Small Business CRM</span></span></span>\n\n<table align="center" border="0" cellpadding="0" cellspacing="0" style="width:100.0%\;" width="100%">\n	<tbody>\n		<tr>\n			<td style="padding:7.5pt 15.0pt 7.5pt 7.5pt\;vertical-align:top\;"><strong><span style="color:#265288\;"><span style="font-family:lato\,sans-serif\;"><span style="font-size:13.5pt\;">Meet your presenter:</span></span></span></strong></td>\n		</tr>\n	</tbody>\n</table>\n\n<div style="clear:both\;">&nbsp\;</div>\n&nbsp\;\n\n<table align="center" border="0" cellpadding="0" cellspacing="0" style="width:100.0%\;" width="100%">\n	<tbody>\n		<tr>\n			<td style="padding:7.5pt 15.0pt 7.5pt 7.5pt\;vertical-align:top\;">&nbsp\;<br />\n			<span style="color:#282829\;"><span style="font-family:lato\,sans-serif\;"><span style="font-size:13.5pt\;">Bob Starinsky is a seasoned business professional with over 40 years of wide-ranging experience in the banking\, manufacturing and consulting fields. In addition\, he is a twice-published author and a former business educator. </span></span></span><br />\n			&nbsp\;<br />\n			<span style="color:#282829\;"><span style="font-family:lato\,sans-serif\;"><span style="font-size:13.5pt\;">Bob is an Accredited Small Business Consultant (ASBC) and currently works with small</span></span></span><br />\n			<span style="color:#282829\;"><span style="font-family:lato\,sans-serif\;"><span style="font-size:13.5pt\;">businesses in the Chicago metropolitan area.</span></span></span><br />\n			&nbsp\;</td>\n		</tr>\n	</tbody>\n</table>\n\n<div style="clear:both\;">&nbsp\;</div>\n
LOCATION:Zoom
UID:e.1126.29650
SEQUENCE:3
DTSTAMP:20260504T025037Z
URL:https://business.lflbchamber.com/events/details/customer-relationship-management-for-the-small-business-29650
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