Description
Presented by: Jeffery Parsons, President, IGC & Associates, Inc.
So what is all this generational talk all about? The day of a “one-size-fits-all” leadership and communication styles no longer fit with today’s workforce. Look around today’s work environment. You'll find employees with varied backgrounds, work experience, generational differences, and unique communication styles. Employers are seeking individuals who can interact (integrate) with their diverse workforce. Are you ready to manage or be managed or interviewed by individuals who communicate differently and have a different work style?
This program is dedicated to helping organizations and individuals understand generational differences and how to improve communications skills and build relationships and to prepare them for the changes and transitions within today’s workforce. Jeffrey will provide attendees an opportunity to explore the stereotypes, myths, and realities of today’s multi-generational workforce. Particular attention will be focused on how these generations communicate and their work styles. Attendees will be asked to explore from within themselves how to appropriately educate and influence their thinking around generational differences.
Outcomes
- Increase your personal awareness of the labels and stereotypes given to people in our workforce
- Identify the primary influences and characteristics of the four Generations
- Discover each generation has a unique personality, behavior and communication style
- Individuals will see an improvement in their leadership, relationship management and communication skills
- Organizations will see improvement in employee engagement and retention in today’s challenging work environment
Jeffrey’s dynamic approach to leadership & personal development is demonstrated in his 22 years as a global facilitator and consultant. As an experienced leader, Jeffrey uses his own personal learning and challenges from working in corporate America to his work with non--profit organizations. Jeffrey integrates his experiences to partner with leaders to affect personal and professional change within themselves, their leadership, and their organizations. Jeffrey has worked with the various leadership levels ranging from the senior level (C--Suite) to the front--line supervisor. One of his unique attributes is his recognized knowledge and understanding of Generational differences, diversity, and inclusion within today’s workplace and leadership styles.
In addition to his 16 years with United Airlines, Jeffrey has supported a range of industries including the automotive, banking, customer service, education/higher education, healthcare, government, hospitality, pharmaceutical, and technology. Within those industries, he has partnered with various leaders in the Finance, Hospitality, IT, Corporate Real Estate, Operations, Vendor Management, and Human Resource organizations. His international experience spans the globe and includes team training, leadership coaching, and customer service training in Canada, Europe, Asia, India, Mexico, South America, and the United Arab Emirates (UAE -- Abu Dhabi). He has managed large--scale leadership, change and customer service initiatives. Jeffrey’s key areas of expertise include:
- Facilitating & coaching leadership skills and training for all levels of leadership
- Team building to improve individual and team performance, processes, and results.
- Aligning generational differences to improve teamwork, communication, and recognizing diversity and inclusion
- Designing interactive training, seminars and experiential learning activities to improve performance & accountability
- Dynamic and interactive presentation and facilitation skills