The AI-First Escalation Model – Human by Appointment
Date and Time
Tuesday Sep 15, 2026
10:00 AM - 11:30 AM CDT
Location
Zoom
Fees/Admission
$10
Website
Contact Information
Bill Grosskopf
Send Email
Description
Learn How To:
Redesign the handoff so machines run the front line and humans run the moments that matter
· Avoid the mistake of keeping humans on standby and chat windows staffed during business hours. "Just in case the AI can't handle it."
· Realize what actually happens when you keep humans in front of every conversation, because "just in case" is the most expensive insurance policy in modern business.
· Understand the cost of staffing a chat window during business hours, because 60% of your customers message at night.
Printed courtesy of www.lflbchamber.com – Contact the Lake Forest/Lake Bluff Chamber of Commerce for more information.
PO Box 29, Lake Forest, IL 60045 – (847) 234-4282 – info@LFLBchamber.com